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 Racecourse Road Medical Group
     3 Racecourse Road, Ayr, KA7 2DF
    Tel: 01292 886622   |   Fax:  01292 269774
    Prescription Line:  01292 614309   |   Out of Hours/NHS24:  111  
 
 
                                                                       


FLU CLINICS START 1.10.18 BY APPOINTMENT ONLY. DUE TO SUPPLIES BEING SENT TO THE SURGERY AT STAGED INTERVALS YOU MAY BE ASKED TO CALL BACK TO MAKE YOUR APPOINTMENT

Comments, Complaints and Compliments

 

Racecourse Road Medical Group is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care.  We understand, that sometimes things go wrong.  If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.  If we cannot resolve matters in the way you want, we will explain why it's not possible to do as you suggest.


So your comments, complaints and compliments are important to us.

 

 

If you have a comment or complaint, please either contact the Practice Manager, Mrs Julie McGinley, or collect a copy of our Complaints Procedure from the Reception Desk.

 

All comments or complaints are taken very seriously, 

thoroughly investigated and treated confidentially

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