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 Racecourse Road Medical Group
     3 Racecourse Road, Ayr, KA7 2DF
    Tel: 01292 886622   |   Fax:  01292 269774
    Prescription Line:  01292 614309   |   Out of Hours/NHS24:  111  





Symptoms of a COVID-19 infection

The most common symptoms of COVID-19 are a new continuous cough and/or a fever/high temperature (37.8C or greater). A loss of, or change in, sense of smell or taste (anosmia).You may feel warm, cold or shivery.  

Some people will have more serious symptoms, including pneumonia or difficulty breathing, which might require admission to hospital.




If you are feeling unwell and worried about COVID 19 you should consult NHSInform and phone NHS 24 (111) as the first point of contact, NOT the GP Surgery.   Your call will be triaged down to your local community hub who will offer appointments to those who need to be seen (at a dedicated local assessment centre - Lister St at Crosshouse Hospital) or refer you back to your GP for further assessment or follow up.


If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.


For more information and advice visit nhsinform.scot/coronavirus 



 There is no need to contact your GP or NHS 24 (111) if your symptoms are mild.


If you need an isolation note for your employer please visit  https://111.nhs.uk/isolation-note


New ways to access NHS inform COVID-19 information


NHS inform have introduced new ways people living in Scotland can get general information about coronavirus, when they don’t have any symptoms. They can:

  • use ‘Ask NHS inform a question’ tool to ask COVID-19 questions directly on the website. Try it out here: https://ask.nhsinform.scot/ (this is an automated service)
  • download the new ‘NHS 24 COVID’ app to get the COVID-19 symptom checker and COVID-19 information directly on their smartphone
  • phone the COVID-19 helpline on 0800 028 2816 (open every day, 8am to 10pm)
  • choose the webchat option when phoning the coronavirus helpline (0800 028 2816) to get a text message to their phone and start the chat from there
  • choose the automated voice option when phoning the NHS inform helpline (0800 22 44 88) – this lets people who don’t use the internet access the coronavirus self-help guide.
People who call 111 can select the option to listen to general information about coronavirus on NHS inform, if they don’t have any symptoms 


How to avoid catching COVID-19

You can reduce your risk of getting and spreading the infection by:

  • avoiding direct hand contact with your eyes, nose and mouth
  • maintaining good hand hygiene
  • avoiding direct contact with people that have a respiratory illness and avoiding using their personal items such as their mobile phone
  • covering your nose and mouth when coughing or sneezing with disposable tissues and disposing of them in the nearest waste bin after use

Wash your hands regularly

Wash your hands with soap and water or alcohol hand sanitiser before eating and drinking, and after coughing, sneezing and going to the toilet.








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