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 Racecourse Road Medical Group
     3 Racecourse Road, Ayr, KA7 2DF
    Tel: 01292 886622   |   Fax:  01292 269774
    Prescription Line:  01292 614309   |   Out of Hours/NHS24:  111  
 
 
                                                                       


FLU CLINICS START 1.10.18 BY APPOINTMENT ONLY. DUE TO SUPPLIES BEING SENT TO THE SURGERY AT STAGED INTERVALS YOU MAY BE ASKED TO CALL BACK TO MAKE YOUR APPOINTMENT

July 2018

 

 

Dear Patient(s)

 

We would like to notify you of the upcoming changes within the Surgery.

 

We are introducing a Clinical Triage System.  The aim of this is to improve our Service.

 

We have employed two Advanced Nurse Practitioners (Mrs Broadfoot and Miss Deans) who will run the Triage System with the Duty Doctor.

 

This will start the week beginning 20th August.

 

It will not affect routine appointments or the majority of prescription requests.

 

It is designed to offer an enhanced service for home visit requests, same day appointments, soon appointments antibiotic request and telephone advice.

 

On telephoning for any of the above requests the Triage Team will telephone you back and either complete the request or arrange a suitable appointment with the appropriate Clinician.

 

 

There are also some upcoming changes to our Clinical Team:

 

Dr Pieper is retiring at the end of July 2018.

 

Dr Freestone is moving to a new post following her maternity leave.

 

Dr Dobbie has joined the Surgery permanently following his time as a Locum.

 

Sister Adams is retiring at the end of August 2018.

 

We appreciate that there a number of changes occurring but we hope to gain your support during this period of transition.

 

The Partners

 

 

 

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