Racecourse Road Medical Group

Racecourse Road Medical Group provides a comprehensive range of Primary Care services to patients in Ayr and the surrounding area.

Our objective at all times is to provide state of the art medical care in a friendly and supportive environment.

We pride ourselves in the service we offer to the local community and are always looking for ways to benefit our patients. We trust that you will find this web site to be helpful and informative.

In line with other GP practices in the local area, from 1 December 2022 the Practice will close at 5.30 pm.

There will be no change to our opening times.

Appointments are available from 7.30 am with our Health Care Support Worker and Practice Nurses and our telephone lines will open at 8 am.

The Practice will be closed on the afternoon on Tuesday 21st November 2023 for essential Training.  Should you have a medical emergency that cannot wait until the Practice reopens the following day please contact the Ayrshire Urgent Care Service on 01563 826930.  Your call will be assessed by a GP where appropriate between the hours of 1pm and 5:30pm.  If the GP feels during the telephone assessment that you require to be seen face to face between these hours you will be seen at your own GP Practice or offered an appointment after 6pm at your local Ayrshire Urgent Care Centre.

The Surgery will be closed on

Friday 22nd September 2023 and Monday 25th September 2023

Please telephone NHS 24 on 111 for medical assistance during this time.  NHS Inform has a wealth of information regarding conditions and illnesses as well as self-help guides.

Only visit the Accident and Emergency Department if it is an emergency.

Please see below for more information on receiving the right care, in the right place.

The Practice is now able to offer appointments with a Primary Care Nurse and Health Care Support Worker based at North Ayr Health Centre, Glenmuir Place, Ayr, KA8 9RS.  The Practice Nurse and HCSW based at North Ayr Health Centre are able to offer services such as blood tests, wound care, suture removal, ear assessment/irrigation, B12 injections as well as other nursing interventions.

If it would be easier for you and you are willing to attend the North Ayr Health Centre instead of coming to the surgery, please let the receptionist when you call the surgery to arrange your appointment.

Please note that eConsult will not be available when the surgery is closed for Bank Holidays.  This includes the weekend prior to or after a Bank Holiday.  During this time please call NHS24 111.  Thank you

During the month of June 2023

832 patient contacts were triaged by our Advanced Nurse Practitioners and Emergency Care Practitioners.  These patients were either given advice and/or treatment by our ANP/ECPs, referred to an appropriate service or given a face to face appointment with  one of our  clinicians.

348 online consultations were received via eConsult with the GPs offering advice and/or treatment within 48 hours or dealt directly by our administrative staff.

2118 patients were seen face to face by our clinicians

628 telephone consultations were dealt with directly by our GPs and Nursing Staff

2286 Prescriptions were processed via the prescription ansaphone or online

5420 Telephone calls were answered and dealt with by our administrative team

On top of these figures there are numerous other patient contacts that are dealt with on a day to day basis.

Please be assured that all our GP Practice clinicians and staff are working hard under the most difficult circumstances to ensure you receive the right care, in the right place.

Do we have your up-to-date Contact Details?  Have you changed your name, address or telephone number lately?  If so, please use "Change Personal Details" below.  The online form will also ask for your consent to contact you by text messaging.

Dumfries House offers Health & Wellbeing Programmes.  Please see our Health Advice page for further information.

The CTAC Service are now offering ear wax assessment and ear syringing appointments within the surgery.  In the first instance you will be given an appointment to have your ears assessed to see if ear syringing is appropriate.  Please telephone 01292 886622 to arrange an appointment.